Tick-box management We are seeing a hollowing out of real management skills as more tasks are moved downstream to junior staff, implemented via tick box checklists, using procedures handed down by admin staff. On the face if it this looks like an ideal corporate solution to what is usually the largest cost base for a company – salaries.  If you can get lower paid workers to cover most of the actual ‘doing’ stuff, and admin staff take more of a role in ‘setting and monitoring the tasks’ the role of the middle manager becomes redundant. After all what is the role of a middle manager? To tell their juniorsRead More →